Sherbrooke, Longueuil

Full-time, Day


Customer Service Representative


  • Coordinate and transmit information between customer requests and the regular operational process
  • Ensure the role of intermediary between operations, customers and carriers
  • Coordinate and communicate the receipt and dispatch of merchandise
  • Rigorously perform and maintain data and information in the WMS system
  • Manage, plan and follow up on customer returns and inbound and outbound transfers
  • Administer daily tasks and all other projects to assist the operations team


  • Sense of priorities and agility to accomplish tasks in a dynamic environment 
  • Excellent sense of work organization
  • Strong ability to work with computer systems
  • Initiative and ability to work in a team and under pressure
  • Have interpersonal skills and be an excellent communicator

Qualifications and skills


  • Ambient temperature even in a heatwave
  • Continuous work (without unemployment)
  • Nice working atmosphere
  • Completely renovated bistro (Break room)
  • Beautiful and large outdoor terrace
  • Varied tasks
  • Very clean working environment


  • Group insurance (including dental according to your needs and access to the EAP)
  • Sick leave and mobile
  • Fixed and regular work schedule
  • Payment for PPE (Personal Protective Equipment)
  • Permanent position
  • Group RRSP
  • Referral bonus


For more information please contact Marie-Claude Vachon at 819-342-1066 or at